Booking - ElephantWalk Travel

Support & Assistance

Help Center

Find answers to your questions and learn everything you need to know about planning your perfect safari experience with Elephant Walk Travel.

Welcome to Elephant Walk Travel Help Center

We're here to help you plan the perfect African safari adventure. Browse our frequently asked questions or contact our expert team for personalized assistance.

Booking Help

Booking a safari with Elephant Walk Travel is simple and secure:

  1. Browse our available tours and select the one that interests you
  2. Select your preferred dates and number of travelers
  3. Complete the booking form with your details
  4. Make your payment (deposit or full amount)
  5. Receive your booking confirmation via email

If you need assistance at any point, please contact our booking team.

We require a 30% deposit to secure your booking, with the remaining balance due 60 days before your departure date. For bookings made within 60 days of departure, full payment is required at the time of booking.

This policy helps us secure accommodations and permits while providing you with flexible payment options.

Yes! We specialize in creating custom safari experiences tailored to your preferences. Contact our team with your requirements, and we'll design a personalized itinerary for you.

Our expert travel consultants will work with you to create the perfect African adventure.

Payment Information

We accept various secure payment methods including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • Bank Transfers
  • PayPal
  • Digital Wallets

All payments are processed securely through our encrypted payment gateway.

Yes, all payments are processed through secure, encrypted connections. We use industry-standard security protocols to ensure your payment information is protected at all times.

Your financial data is never stored on our servers and is handled by certified payment processors.

Need More Help?

Our customer support team is available to assist you with any questions or concerns about your safari adventure.

Call Us

+1 (234) 567-8900

Live Chat

Available 24/7

Contact Support Team