Support & Assistance
Find answers to your questions and learn everything you need to know about planning your perfect safari experience with Elephant Walk Travel.
We're here to help you plan the perfect African safari adventure. Browse our frequently asked questions or contact our expert team for personalized assistance.
Booking a safari with Elephant Walk Travel is simple and secure:
If you need assistance at any point, please contact our booking team.
We require a 30% deposit to secure your booking, with the remaining balance due 60 days before your departure date. For bookings made within 60 days of departure, full payment is required at the time of booking.
This policy helps us secure accommodations and permits while providing you with flexible payment options.
Yes! We specialize in creating custom safari experiences tailored to your preferences. Contact our team with your requirements, and we'll design a personalized itinerary for you.
Our expert travel consultants will work with you to create the perfect African adventure.
We accept various secure payment methods including:
All payments are processed securely through our encrypted payment gateway.
Yes, all payments are processed through secure, encrypted connections. We use industry-standard security protocols to ensure your payment information is protected at all times.
Your financial data is never stored on our servers and is handled by certified payment processors.
Our customer support team is available to assist you with any questions or concerns about your safari adventure.
support@elephantwalktravel.com
+1 (234) 567-8900
Available 24/7